Top 6 Survey and Feedback Software Programs
“We all need people who will give us feedback. That’s how we improve.”
– Bill Gates
The online survey software is a great way to engage your audience and collect feedback from your clients, buyers, and employees.
It helps the largest enterprises and small businesses, students, academic institutions, and nonprofit organizations, design and share engaging professional surveys via e-mail, chat, mobile, social, and more. So they can make customers happy & satisfied and drive growth and innovation.
You can use online surveys to test new products, trace product feedback, conduct market research, obtain customer service feedback, evaluate customer and employee satisfaction, enhance customer
loyalty, get feedback about the website, and more.
There are many different great online survey creators out there to help you elaborate that powerful survey for your business. Start by checking our recommended suitable solutions in this category to deliver exceptional customer, product, brand, and employee experiences.
Disclaimer: This article isn't an advertisement, it is not influenced by any service providers' websites, and we have not been paid to suggest any recommendation.
These platforms are either the most popular & trusted services, or the highest-rated through the best reviews platforms, or recommended by online forums, influencers marketing, digital marketing courses, and certifications.
Honestly and transparently, platforms on this article may contain affiliate links that let us receive a small commission that supports our work and will not affect the price you pay through the links on these service providers websites.
If you have any questions, get in touch with us using our contact us page.
Subscribe to our newsletter and stay updated on the latest tools here.
Collect online feedback and turn it into useful insights. Ask the right question, to the right person, at the right time using the survey and feedback software that fit your business:
- FeedbackFive by Ecomengine: The Amazon Feedback Software.
- 123formbuilder: Form Builder & Survey Creator.
- Survicate: Online Survey Maker.
- Xsellco: eDesk, Repricer, and Feedback.
- SurveySparrow: Survey Management Platform.
- Mysurveylab: The Online Survey System.
1. FeedbackFive by Ecomengine: The Amazon Feedback Software
Launched in 2007, eComEngine's automation feedback Software is designed for small-to-large' Amazon sellers to manage feedback, inventory, sourcing, product research, and other processes, so they can grow revenue, increase profitability and become more efficient.
FEATURES AND BENEFITS
eComEngine offers four primary services as FeedbackFive, RestockPro, MarketScout, and SmartPrice.
✓ FeedbackFive lets sellers create personal, automated emails to request and manage Amazon feedback, alerts for negative ratings, and product reviews.
✓ RestockPro is an easy-to-use FBA inventory management tool to Keep track of local inventory and shipments, create purchase orders, print stickers & labels, and much more.
✓ MarketScout's FBA intelligence lets you get a detailed report and see who is selling what and how items are performing before adding them to your inventory.
✓ SmartPrice: Automated Repricing Software for the Amazon marketplace.
✓ Automate your Amazon buyer-seller emails to improve your feedback score, rank higher, and sell more.
✓ Trusted by the Largest Sellers on Amazon in over 100 countries and across 10 Amazon marketplaces.
✓ 1 Million+ Emails Sent Each Day.
✓ It powers over $1.8 billion in Amazon sales.
PRICING PLANS
eComEngine offers four pricing plans. Here are the details:
Lite plan: $0 per month/ 50 Monthly Emails/ 1 Store Included/ 2 Free ASIN Review Tracking/ Limited Features.
Basic plan: $9.99 per month/ 250 Monthly Emails/ 1 Store Included/ 2 Free ASIN Review Tracking/ Limited Features.
Join tens of thousands of businesses worldwide that trust FeedbackFive. Get your free 14-day trial.
2. 123FormBuilder: The Form Builder & Survey Creator
Founded in 2008, 123FormBuilder is an online form builder & survey creator that helps individuals, small businesses, and enterprises create and launch web forms, custom surveys, quizzes, polls, and more.
The 123FormBuilder survey maker allows you to set up beautiful questionnaires that complete your survey, collect event feedback, measure your audience satisfaction, or conduct market research, using
an easy drag & drop survey creator.
Questionnaire types of fields include Likert scales, multiple-choice questions, drop-down lists, and much more.
Integrations: Google Sheets, Salesforce, Dropbox, Wix, and MailChimp.
(NOTE: Learn more about all those tools in our Ultimate Guide: Digital Marketing Toolbox PDF)
Features
The 123FormBuilder survey maker provides a large variety of features to build and run your online survey:
✓ No install required.
✓ Mobile-responsive questionnaires.
✓ Drag & drop survey editor.
✓ Custom survey templates.
✓ Various types of fields and rules.
✓ Multiple online survey languages.
✓ Run the online survey questionnaire on your website or anywhere online, on social media, or in an email.
✓ Use 123FormBuilder App to collect responses on your Facebook page.
✓ Share your questionnaire through email, Messenger, and more.
✓ Completed questionnaire notifications.
✓ Tailored thank-you emails.
✓ Advanced data analytics.
✓ Survey responses analytics in real-time custom charts and reports.
✓ Data report models: In the pie charts, lines, vertical bars, or horizontal bars.
✓ Export survey data.
PRICING PLANS
123FormBuilder offers a free limited basic plan for a smaller group and two paid better option:
- Basic plan: Free/ Up to 20 forms, 500 submissions per month, 100 API calls per day, and more features.
- Gold plan: $24.99/ mo. Up to 5 forms, 100 submissions per month, unlimited API calls per day, and more features.
- Platinum plan: $44.99/ mo. Unlimited forms, more submissions, extra upload storage, online payment collection, and more advanced features.
Over 100 million gathered responses by the 123FormBuilder freeonline survey creator. Start your free trial today.
3. Survicate: The Survey and Feedback Software
Founded in 2013, Survicate is a survey and feedback software that helps business owners and marketers to collect client feedback & insights and deliver the experiences they enjoy.
(NOTE: Learn more about all those tools in our Digital Marketing Resources)
INTEGRATIONS
− Analytics: Google Analytics, Optimizely, FullStory, Cxense, SessionCam, Woopra, and Google Sheets.
− Collaboration: Productboard, Coda, Airtable, Monday, Front, Google Sheets, and Slack.
− CRM: Salesforce, Insightly, HubSpot, Pipedrive, Freshsales, Close, Agile CRM, and Copper.
− Customer support: Zendesk, Intercom, Help Scout, Freshdesk, and Slack.
− Data & Enrichment: Airtable, Mixpanel, Zapier, and Segment.
− Email software: HubSpot, Campaign Monitor, Infusionsoft by Keap, Customer.io, SendGrid, Reply, Front, Mailgun, and Aweber.
− Marketing automation: MailChimp, Marketo, Marcot, GetResponse, Autopilot, SharpSpring, MailerLite, Drift, Zeta, ConstantContact, ZohoCampaigns, Drip, Klaviyo, ActiveCampaign, and Ontraport.
FEATURES
Here are some of the benefits Survicate offers its users:
✓ Marketing insights: Use survey insights to understand your customers, Know your leads inside out, create websites that convert, and turn more leads into loyal customers.
✓ Product feedback: Collect, organize & analyze all product feedback & feature requests to build products that users love. Survey the right users at the right place & time.
✓ Customer satisfaction: Get insights to understand and improve customer satisfaction.
✓ Surveys and forms: Design surveys using multiple survey templates and question types, previous answers, and more.
✓ Multichannel Net Promoter Score Software: Design a flexible survey via email, in your app, on your website, or right inside your product and your Intercom Messenger.
✓ Add a Feedback Button to your website and give your users a way to share their ideas and thoughts in any language they speak.
✓ Collect website feedback and user insights.
✓ Design brand-friendly surveys.
✓ Mobile App Surveys: Get insights into your mobile application's user experience to change and improve it.
✓ Feedback Hub: Collect all feedback in one place.
✓ Fast and easy installation.
PRICING PLANS:
The Survicate pricing scheme covers four plans. Here are the details:
4. Xsellco: eDesk, Repricer, and Feedback
Xsellco is an e-commerce platform that allows 5000+ retailers to use the sales productivity suite to adjust prices on Amazon, automate feedback requests on Amazon, eBay & more, and use eDesk, the e-commerce customer service Software.
Xsellco provides all the features that let you automate your workflows and save time, such as a centralized dashboard, full order details, one- click A.I. responses, templates & snippets, one-click invoicing, auto- responder, Auto-translation, listing, and more.
(NOTE: Learn more about all those tools in our Digital Marketing Toolbox blog)
5. SurveySparrow: The Survey Management Platform
Founded in 2017, SurveySparrow is an online survey and feedback management platform that helps businesses of all sizes create surveys, collect feedback from their targeted audience, turn them into engaging conversations and get a better response rate.
In addition to Survey Software, SurveySparrow offers other products like NPS Software, Offline Survey, Chatbot for Website, Audience, and API.
INTEGRATIONS
Stripe, Zenkit, Rybbon, Zendesk, HubSpot, Slack, Intercom, Salesforce, MailChimp, Zapier, and WordPress.
(Discover: The Best Online Logo Maker Tools)
FEATURES
✓ Craft Beautiful Surveys.
✓ Share Surveys.
✓ Gain Rich Insights.
✓ Recurring Surveys.
✓ White Label Surveys.
✓ Embedded Surveys.
✓ Conversational Forms.
✓ Mobile-first Surveys.
✓ Audience Management.
✓ Secure Surveys.
✓ Smart Surveys.
✓ Video Surveys.
✓ Survey Themes.
PRICING PLANS
SurveySparrow offers four pricing plans for professionals, small teams, enterprises, and businesses:
- Premium plan: Starting At $49 Per Month.
- Business plan: Starting At $149 Per Month.
- Enterprise plan: Starting At $449 Per Month.
- Elite plan: Contact SurveySparrow.
6. MySurveyLab: The Online Survey System
MySurveyLab is an online survey system & questionnaire software for big international corporations, small companies, and professionals that manage survey creation, automates response collection, and report generation.
(Discover: The Best Digital Marketing Resources)
FEATURES
MySurveyLab has all the required professional features for those in employee insights, customer experience, marketing research, and even more.
✓ Easy to use. You can quickly create a survey and collect feedback.
✓ Integration & on-demand development: mysurveylab.com integrates with Cint, Research Now, Zendesk, Slack, Salesforce, Prestashop, LiveChat, Google, and custom CRM tools.
✓ Mobile surveys: Multiple data collection channels, including PC/ Laptop, Tablet, Mobile, SMS, QR Code.
✓ Dedicated support.
✓ Multi-language questionnaires: Any language support, including right-to-left written languages like Persian, Hebrew, and Arabic.
✓ Collect responses with Email, SMS, WWW, Web Widget, Popup, QR Code, Mobile App, Facebook, Twitter, or our mailing system.
✓ Graphical reports & results analysis is created automatically in real- time.
✓ Reliable security: HTTPS/SSL encryption for your surveys.
✓ Web and email support and on-demand dedicated phone support.
✓ Export survey results (SPSS, Excel, CSV).
PRICING PLANS
How much does MySurveyLab cost?
− Starter plan: $25/ month. 1000responses / month.
− Advanced plan: $41/ month. 2500 responses / month/ For small companies.
− Professional plan: $125/ month/ Unlimited responses/ For professionals and mid-size companies.
− Enterprise plan: Ask for price/ Unlimited responses/ For big companies and demanding users.
Get Digital Marketing Toolbox: The Ultimate Guide to Over 600+ Online Marketing Tool and Software Overviews in 50 Categories and 827 Pages.
